Terms and Conditions

1. Acceptance of Terms

By using our website (pkmineralsgems.com) and purchasing products from us, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

2. Changes to Terms

Pakistan Minerals & Gems reserves the right to modify these terms at any time. Any changes will be posted on this page. Continued use of our website signifies your acceptance of any revised terms.

3. Product Information

We strive to provide accurate descriptions, images, and information for our gemstones, minerals, and related products. However, due to the unique nature of natural gemstones, slight variations in color, size, and weight may occur. All product images are for illustrative purposes only.

4. Pricing and Payment

All prices displayed on our website are in PKR (Pakistan Rupees) and are subject to change without notice. We accept various payment methods as displayed on our website at checkout. By completing a purchase, you confirm that you are authorized to use the payment method selected.

5. Shipping and Delivery

We offer both domestic and international shipping options. Delivery times and rates vary based on location and are provided at checkout. For international shipments, customers are responsible for any customs duties or additional fees required by their country’s regulations.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a refund or exchange, provided it is in its original condition. Refunds will be processed within 7-10 business days upon receipt of the returned item. For more details, please refer to our Returns & Refunds Policy.

7. Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of Pakistan Minerals & Gems or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which outlines how we collect, use, and protect your information, forms a part of these Terms and Conditions. By using our website, you agree to the terms of our Privacy Policy.

9. User Conduct

Users agree not to use our website in any way that may damage, disable, or overburden our site or interfere with other users’ experience. Unauthorized access to our systems or attempting to use our website for fraudulent purposes is strictly prohibited.

10. Limitation of Liability

Pakistan Minerals & Gems is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. All products are sold “as-is,” and we make no warranties or representations regarding their quality or fitness for a particular purpose.

11. Governing Law

These terms are governed by the laws of Pakistan. By using our website, you agree to submit to the exclusive jurisdiction of the courts of Pakistan in any disputes arising from these Terms and Conditions.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Pakistan Minerals & Gems
Email: support@pkmineralsgems.com
Phone: +92-349 151 5829